Called at 11pm with water coming through the ceiling. Dave picked up, gave me a price, truck was there in 40 minutes.
Burst pipes
Pipe burst? We stop the water first.
$250 to get a truck moving, then a flat repair rate. Live phone, 24 hours — call before it spreads.
Straight pricing
What an emergency costs.
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Emergency dispatch
Truck moving now, any hour.
$250 -
Pipe repair (common)
Cut out, replace, test the section.
$350–$900 flat -
Shutoff / valve replacement
So you can kill the water next time.
$275–$550
The $250 gets a truck to you fast and comes off the repair. Repair is flat-rated once we see it — quoted before we start.
How it goes
Four steps. No games.
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Call
Live person, 24 hours. No phone tree.
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We quote
Flat rate before we start.
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You approve
No pressure. The price is the price.
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We fix it
Water stopped, pipe repaired, area dried and checked.
What you get
Every emergency call includes:
- A live person, 24 hours
- Water shut off and controlled first
- A flat repair price before we start
- The failed section replaced and tested
- A look for what caused it
Questions
Emergency questions.
What's the $250?
It gets a truck moving any hour and comes off the repair. It's not a trip fee on top.
What do I do while I wait?
Shut the main if you can — we'll talk you through it on the phone. Then we stop the water when we arrive.
Are you really 24 hours?
Yes. A live person answers, not a service.
Reviews
What customers say
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Flat rate, no surprises. The number he said on the phone was the number on the invoice.
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Cleared a main line another company wanted $1,200 to dig up. Mercer jetted it for a few hundred.
Water spreading?
Call now. We're on the way.
Live phone, 24 hours. We stop the water first.